Conflict is a disagreement between two persons / parties who disrupt the lives of people involved in the conflict with a view to achieving one goal. Conflict may be a dispute, a tension , or the emergence of other difficulties between the two parties. Communication as a medium of interaction among people in conflict can easily become the basis of conflict.
conflicts can occur due to differences in meaning caused by differences in experience .
The difference in experience can be seen from the different cultural backgrounds that shape different personalities . In any organization / company, disagreements are often deliberate or made as one of the leaders’ strategies to make changes. The change can be done by creating a conflict . Will believe conflict also could hurt in natural care is an objective condition which may consider . As with all areas of communication, we can improve if we have the background knowledge to identify relevant communication phenomena and the motivation to reflect on and enhance our communication skills. Interpersonal conflict occurs when a person or group of people frustrates or interferes with another person’s efforts at achieving a goal. According to some researchers, conflict can consist of three different components.The behavioral component of conflict involves someone interfering with the objectives of another person. For example, a co-worker and you may be competing in a sales contest, and he constantly bugs you during your sales calls to trip up your sales pitch. He also throws away message slips from your potential customers that the receptionist leaves when you’re away from your desk.The cognitive component involves a disagreement between the parties that illustrates the differences between the interests and objectives of the conflicting parties. For example, as the vice president of research and development, you may have a disagreement with the vice president of production over the allocation of company resources because you each have different goals and objectives that relate to your particular division.The affective component relates to the negative emotional states of the conflicting parties. For example, conflict with a co-worker may make you feel anger, stressed, and frustrated.
Firstly , you have to know about yourself . It is important for you to determination about yourself and how you are likely to affect the group dynamic. Ask yourself , Do you talk much and do you listen to the other person , are you being impatient having to listen to another person ? are you empathetic to others or do you care mostly about getting the task done ? When others person start to give a talk , are you really listening to what they say, or are you already start to think about what are you going to talk after that . Are you easily become an anger ? Are you being a defensive person or just accepting what other person talk about your behaviour ? What makes you easily get annoyed ? What makes you feel really good ? You will find your strenghts after you define yourself and you will know what you need to improve . Perceive yourself in the community because that will be a good start for you .
After getting to know about yourself , you will have to know about the other person in the group . This process will slowly make you getting to know each other because the more changes happen in the group , the bigger it gets its will takes a longer time .It is not easy to trust someone that we don’t even know but we have to trust them because the community needed this . Some of the group doesn’t even think that relationship is important , they be more concern about the bussines than this . To make this thing goes easily , the group should make a social activities together as a part of business , such as a social gatherings which is all of the member in the group go out together for a weekend retreat and start talking about their life , where they grew up , what they want to achive, what is important things in their life and people that their admire . This will make the group member know each other well .