Explain how professional supervision can protect the:
• Individual (service user)
Individual – It keeps individual at the centre of their package. Supervision protects residents by involving an impartial third party in the work of a counsellor and resident. This helps reduce the risk of serious oversight and helps the counsellor to reflect on their own feelings, thoughts, behaviour and general approach with the resident.
At St. Marys’ Convent and Nursing Home, the management carry out residents’ meetings where by, residents can make complaints, comments and suggestion about anything or anyone. Any changes management will passes it on to the unit manger.
Supervisor –The record will be provided to display support for a person and taken actions to deliver training knowledge and resources to deliver this supports. By setting goals for performance and deadlines in ways that fulfils with St Mary’s plans and vision. My main duty of a supervisor is to carry out resident’s needs and risk assessments, review care plans and implement changes as necessary. I also have to ensuring that employees understand their duties or delegated tasks. As a supervisor I have to have good listen skills to agree with care workers and residents so that good working relationships can be formed.
Supervisee – This is to ensure that concerns are confidential by providing that they know the development of their best practice and performance. As the unit manager one of my responsibilities is perform supervision. I recently carried out supervision with one of the care staff that I have worked for three years now and I quite know how she works. I started by commending her on the improvement she has done since she started and how well she gets on with the residents following feedback from them and I encouraged her to continue with the good spirit. I also told her how this means a lot to the residents as it makes them feel happy in at St Mary’s.