The requisite knowledge and activities within the ten professional areas are displayed in four bands of professional competence which define the contribution that professionals make at every stage of their HR career in the following key areas

The requisite knowledge and activities within the ten professional areas are
displayed in four bands of professional competence which define the contribution
that professionals make at every stage of their HR career in the following key areas:
• the relationship that the HR professional has with clients
• the focus of the activities performed by the HR professional
• where HR professionals spend their time
• what services they provide to clients
• how their contribution and success is measured.
Whether you are using the Profession Map for your own development or for your HR
teams/organisation, the bands help to give a clear pathway and focus to your
developmental planning and activities. All professional areas and behaviours set out
the standards in these four bands or levels.
Band 1
• Relationship to the client is spent on delivering fundamentals
• Focus of activity is on client support and processing activities, involving
immediate and ongoing needs.
• Time is spent providing information, managing data and process delivery
• Service to the client is around facts, information and process support.
• Measures are execution excellence, efficiency, accuracy, flexibility and silent
running
• Relative skill balance between behavioural and technical is 30:70